Higher Education Consultant, Transforming Solutions Inc.
After a highly successful career in higher education, Caroline Chang recently transitioned to consulting,
working with a boutique firm based in Chicago, IL. She works only with higher education clients on topics ranging from CRM selection for advancement to organization redesign for research administration, from strategic planning to a fit-gap analysis for technology. As the former associate vice president for advancement services at Santa Clara University, Caroline Chang oversaw gift processing, records, reporting and technical services, training, research and prospect management, and analytics. She also managed the division’s human resources, budgeting, and facilities areas.
Previously, she was the director of operations for Stanford University’s Office of Development, with responsibility for gift processing, biographic records and central files (imaging). Over the course of her career in Operations, she also had responsibility for training and reporting, the help desk, technical support and campaign operations. She began her career in development as a Stanford phone appeal volunteer and then became director of student and young alumni development for The Stanford Fund. After five years in The Stanford Fund, which included several changes in responsibilities, she became director of annual giving for the Stanford University Medical Center in February 1995. After two years as annual giving director, she was lured by the call of operations and the challenges of converting to a client-server database. She became Stanford’s managing director of development operations in April 2003 and director of operations in November 2006.
Outside of higher education, Caroline is passionate about animals and often thinks of becoming a veterinary technician as her next career. She is president and co-founder of The Catz Meow, an all-volunteer cat transport organization started in May 2016.
Caroline holds both a bachelor’s and master’s degree from Stanford University, and a master’s degree in business administration from the Santa Clara University.
Stanford University and Santa Clara University